Shipping policy

At ZOUMISHOP, we are committed to delivering your orders quickly and efficiently. Please review our shipping policy below.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped immediately.

Shipping Time

Estimated delivery time is 5–9 business days after shipment, depending on your location.

Shipping Cost

We offer free shipping on all orders. No minimum purchase is required.

Shipping Destinations

We currently ship to the following regions:

- United Kingdom (UK)

- United States (USA)

- Canada

- Australia

- New Zealand

- Europe (including Germany, France, and other EU countries)

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 1–2 business days for tracking information to update.

Delays

While we aim to deliver within the estimated timeframes, delays may occur due to factors beyond our control such as customs processing, carrier delays, or high demand periods.

Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

ZOUMISHOP is not responsible for lost or stolen packages marked as delivered. If you experience an issue, please contact the shipping carrier directly.

Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer.

Contact Us

If you have any questions about your shipment, please contact us:

Email: contact@zoumishop.com

Phone: +1 917-764-8650